 Our Guarantee - Returns Policy
SilverZeal
10700 Chestnut Ridge Road
Austin, TX 78726
info@silverzeal.com
Retail orders:*
We offer you a Total Satisfaction, 30-days, no-questions asked, money-back guarantee.
Our goal is to have every customer 100% satisfied with their purchase. A piece you buy from SilverZeal.com must be enjoyed.
If within 30 days after receiving your order you are not completely satisfied, please request a return code to return your purchase for a full refund -no questions asked.
Before returning for credit or to exchange any merchandise, please e mail us at: info@silverzeal.com for return or exchange code. Then just send back the merchandise with the provided code in its original condition and packaging to our address and we will gladly refund your money or exchange your purchase. Please write down your return code on front of package.
Please bear in mind that no returns will be processed without a return code. Packages received without a return code will be sent back without being opened.
Shipping costs of returns or exchanges will not be refunded.
Please send returns to:
SilverZeal.com
10700 Chestnut Ridge Road
Austin, TX 78726
Wholesale orders:*
We offer you a Total Satisfaction, 5-days, no-questions asked, money-back guarantee.
Our goal is to have every customer 100% satisfied with their purchase. A piece you buy from SilverZeal.com must be enjoyed.
If within 5 days after receiving your order you are not completely satisfied, please request a return code to return your purchase for a full refund -no questions asked.
Before returning for credit or to exchange any merchandise please e mail us at: wholesale@silverzeal.com for return or exchange code. Then just send back the merchandise with the provided code in its original condition and packaging to our address and we will gladly refund your money or exchange your purchase. Please write down your return code on front of package.
Please bear in mind that no returns will be processed without a return code. Packages received without a return code will be sent back without being opened.
Shipping costs of returns or exchanges will not be refunded.
Please send returns to:
SilverZeal.com
10700 Chestnut Ridge Road
Austin, TX 78726
Our returns policy is to assure 100 % Satisfaction of all our customers. If there is a customer abusing by returning all orders , we reserve the right of not taking new orders.
* These guarantees are not valid for special orders.
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