Frequently Asked Questions


How does your 100% Guarantee & Returns policy work for retail orders?

If within 30 days after receiving your order you are not completely satisfied, please request a return code to return your purchase for a full refund -no questions asked..

Before returning for credit or exchange any merchandise please e mail to: info@silverzeal.com for return or exchange code. Then just send back merchandise with provided code in its original condition and packaging to our address and we will gladly refund your money or exchange. Please write down your return code on front of package.

Please bear in mind that no returns will be processed without a return code. Packages received without a return code will be sent back without being opened.

Shipping costs of returns or exchanges will not be refunded.

Please send returns to:

SilverZeal.com
10700 Chestnut Ridge Rd.
Austin, TX 78726

 


SilverZeal.com is a retail and wholesale jewelry store specialized in Mexican sterling silver jewelry from Taxco such as sterling silver bangles, sterling silver bracelets, sterling silver chains, silver charms, silver chokers, silver earrings, sterling silver necklaces, silver pendants, sterling silver rings, and a unique animal jewelry collection including dog jewelry, cat jewelry, horse jewelry, and other animal jewelry.

Accepted Credit Cards at SilverZeal.com jewelry.

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